Customer Behavior Analytics

Built end-to-end customer analytics to track behavior, churn, and engagement on a digital platform.

Key Takeaways:

Lack of analytics limited customer insight

The platform lacked visibility into user behavior, churn, and lifecycle engagement.

We built analytics from the ground up

A full analytics stack was implemented to track user interactions and customer journeys end to end.

Open-source analytics platform

The solution leveraged VMs, Docker, dbt, Airflow, and Apache Superset to enable user tracking, lifecycle analytics, and reporting.

Full visibility into customer lifecycle achieved

The platform enabled churn analysis, engagement optimization, and new monetization opportunities.

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Server-Side Analytics
Metric accuracy restored
Salesforce Data Migration
Unified platform enabled
LLM Hardware Integrations
50K+ monthly downloads
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